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Lync MVP Matt Landis has a great article on using Wireshark to troubleshoot Lync – give it a try Event viewer
Lync web app test meeting how to#
Wireshark or NETMON is two of the best network traffic sniffing tools out there, learn how to use them and they will help you big deal with troubleshooting Lync
Lync web app test meeting install#
There are no step by step guides to troubleshoot every problem you might face in Lync, maybe you will find guides about troubleshooting most common problems like “Signing in” or “desktop sharing” or “inbound / outbound calls” but again, understanding Lync is the key, read about each server role, how to install it and how to configure each feature in Lync (could be a big task this one).īut that is not enough if you want to be more strong in troubleshooting then you need to learn SIP and SDP and as much of other protocols used in Lync as you can, learn how to use OCSlogger and Snooper, how to read the log files, understand them and locate the problem. Well, according to my approach regarding this subject, the simple answer is “understand Lync”, or as my colleagues describe me “you talk SIP”.
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Some questions I’m getting over social networks are “what do you recommend to learn Lync troubleshooting?” or “How to troubleshoot Lync?”